How to Handle Water Damage Before the Professionals Arrive

May 21, 2025

Water damage can happen unexpectedly—from burst pipes to roof leaks or natural flooding. While professional restoration is essential for full recovery, what you do in the first few hours can make a big difference in minimizing damage and keeping your family safe. Here’s a practical step-by-step guide on what to do before the experts arrive.

1. Ensure Safety First

Before doing anything, check for safety hazards:

  • Turn off electricity in affected areas if it’s safe to do so.

  • Avoid standing in water where electrical outlets or cords are present.

  • If structural damage is visible, avoid entering the area.

If you’re unsure, wait for professional help.

2. Stop the Water Source (If Possible)

If the water damage is due to plumbing (e.g., a burst pipe or leaking appliance), shut off the main water valve immediately. For minor leaks, turning off a specific valve near the appliance or fixture may be enough.

3. Document the Damage for Insurance

Before cleanup begins, take clear photos and videos of the affected areas. This documentation can:

  • Speed up your insurance claims process.

  • Serve as evidence for item replacements or repairs.

4. Start Removing Excess Water

Use towels, buckets, or a wet/dry vacuum to remove standing water. The faster you act, the more you can prevent:

  • Mold growth

  • Wood rot

  • Floor or wall damage

Note: Avoid using a regular vacuum cleaner—it’s unsafe.

5. Move and Protect Belongings

Relocate furniture, electronics, and valuables to a dry area. Place aluminum foil or wood blocks under furniture legs to prevent staining or warping. Remove any wet rugs or curtains to dry separately.

6. Ventilate the Area

Open windows and doors to allow airflow. Use fans or dehumidifiers if available to help speed up the drying process. Moisture control is critical in the first 24–48 hours to reduce mold risk.

7. Avoid DIY Repairs

You might be tempted to patch up visible damage or use chemical mold cleaners. Don’t. Temporary fixes can worsen the problem or delay proper restoration. Let certified professionals evaluate and treat the damage thoroughly.

8. Call an Emergency Restoration Service Immediately

Even if the damage appears manageable, water can seep behind walls and under floors. Call a trusted water damage restoration company to:

  • Inspect hidden damage

  • Begin professional drying and cleaning

  • Prevent long-term structural or mold issues

FAQs

Q1. Can I stay in my home after water damage?
If the damage is localized and safe, yes—but avoid using affected areas until properly dried and inspected.

Q2. How quickly does mold grow after water damage?
Mold can start forming within 24 to 48 hours, especially in warm, damp environments.

Q3. Will homeowners insurance cover water damage?
It depends on the cause. Sudden events like burst pipes are often covered, while gradual leaks usually aren’t.

Q4. Can I clean mold myself after water damage?
Small surface mold may be cleaned, but larger or hidden mold requires professional remediation.

Q5. What’s the first thing restoration professionals do?
They assess the damage, extract water using industrial tools, and begin drying and sanitizing the area.